Kaar's SuccessFactor implementation for a leading provider of financial solutions
KAAR focus on designing, delivering, and deploying top-notch SAP expertise to digitally transform customer organization
Kaar's SuccessFactor Implementation for a leading provider of Financial Solutions
Customer Overview
Founded in the 1960s, the client is a provider of a variety of banking solutions. Their customer base is serviced by diverse departments which are extraordinary in their individual capabilities and spread across 30 branches in the UAE. From deposit products for retail markets to comprehensive consumer loan programs, the client provides a wide array of solutions to meet the customers’financial needs.
Business Situation
With a combined workforce consisting of contingent and permanent employees, the client faced issues with streamlining the personnel alongside mapping the execution levels with their goals. The existing system which included a considerable amount of human intervention proved to be time time-consuming erroneous.
The following challenges were faced:
Business process mapping was not perceivable
Integration of performance management with succession
Standard reporting formats
Negligible correlation between individual goals and company’s collective goal
Learning history of employees was not tracked
No real time view of employee's performance
Talent acquisition and retention of skilled employees
Solution Offered By
Kaar
Kaar, having performed a comprehensive study of the current system, formed an exclusive team of consultants and solution experts to help transform the client's legacy business operations. Aided by its thorough product knowledge and extensive business exposure, Kaar proposed the use of SuccessFactors Performance Management, Goals Management, Learning Management and Succession Planning for more effective and automated operations. The Kaar team implemented the solution and seamlessly integrated it with the client's existing system.
Features of the proposed solution include:
Business process mapping through relevant customization
Customized ad-hoc reports as stated by the customers
Mapping goals with performance management
Additional freebies like job profile builder, JAM and presentation tool
BizXpert, an agile methodology for rapid deployment
Auto-sync between BizXpert and learning management system
Learning management system to track learning history of each employees
Business Benefits
Enhanced transparency by linking performance with goals
3600 review for ad-hoc population when needed
Job descriptions and employee profiles maintained under one roof
25% reduction in the timeline of performance management process
Real-time and tracking of learning history of each employee
Anywhere, Anytime’approach with SuccessFactors mobile application
Succession planning on Cloud for the first time
Kaar also faced challenges pertaining to end users being resistant to the technical changes at hand, for which the Onsite team spent considerable amount of time to train and equip the concerned personnel, thereby ensuring proper execution of the deployed system.
About KAAR
Kaar Technologies is a global consulting firm focused at designing, delivering and deploying the finest ideas and SAP expertise to empower companies in achieving new heights of excellence in today's challenging business landscape.
Our combined thrust drawn from the business vision of our leadership team and assimilated SAP capability propels us to partner with our clients in identifying and architecting their business agenda. As a CMMi level 3 company, Kaar believes in being a trusted advisor to clients and fosters long-term working relationships by exceeding customer expectations.
Driven by the steadfast pursuit of excellence, Kaar Technologies exudes professionalism and proficiency in all areas of function. Every day we are inspired to impact businesses with original and imaginative approaches, helping to cultivate tomorrow's breakthroughs.
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